Our commitments to our customers are contained in the below key policies which detail many of our core business principles.
The policies found below detail the ways in which we pledge to fulfil these commitments.
We have been using the delivery service for 8 years, and in that time, we have built a good working relationship with both the transport office and the drivers and the sales team. We are notified by email direct off the traffic office if there are any issues with deliveries for example driver have run out of time or such like issues, Any delivery that is delayed is promptly dealt with and is sent for delivery the following working day.
All of the collection drivers that we deal with on daily basis are extremely helpful, patient and help where needed.
“Clarke Transport has been a breath of fresh air. They are a big company with a ‘Family’ attitude, providing a personal touch whilst achieving a very professional service. My staff has nothing but praise for the service they receive when contacting them”
We at Sto Ltd recently moved our UK & Ireland pallet delivery service to Clarke Transport. Like most businesses we had reservations about moving what is a critical part of our Logistics and Customer Service operation but we needn’t have worried. From the initial meetings to the movement of our first pallets the process and transition has been seamless.
The excellent communication from the Clarkes staff on any issues no matter how large or small keeps us and our customers appraised of the movement of their orders. I would highly recommend Clarke Transport for any business looking to improve their Logistics services.